Frequently Asked QuestionsEverything you need to know about Nuclear POS.GeneralHow long is the Implementation Process?Is the System touch screen or do you need a mouse and keyboard at every terminal?Why do we need to use the Hotsauce Router?Do the printers use the same paper?Where can we get paper for printers?Does HotSauce have training videos that the merchant can share with staff prior to hardware install?Can the merchant request to have a non-English speaker for the implementation process and/or Support?Is the system set up for training mode? Would card transactions actually go through in training mode?Is the Hotsauce back office set up on the actual POS system itself? If so, how do they print reports from there?With the Pax S300 chip reader, would they insert the chip when opening a tab or just create the tab by using a name?Offline payments — is the system already set up if the internet goes down or do they need to adjust settings?Can I use my current "back office computer"?Why are Manager Cards needed?Is the Hotsauce System cloud based?How many Modifiers can I have?How many Buttons can fit on the screen at once?Online OrderingDoes Hotsauce have an Online ordering option?Does Hotsauce Integrate with Third Party Delivery services such as UberEats, GrubHub, Etc?When will online ordering be implemented?Can we set up an Auto Accept for online orders?Is there a time frame for accepting online orders once submitted?Can Hotsauce set up a separate Monitor in the kitchen for all online orders only?When an online order comes through, is it automatically printed on the kitchen printer or how is someone notified there is a new order?Gift CardDoes Hotsauce have a Gift Card program?Can you import the balance?If we have another location, can our customer use the same gift card?ReportingCan I access my reports when I am not at the Restaurant?PAX A920Can I have A920's without chip readers?How does A920 get signals?
